Assessor Resource

ICTCBL3049A
Install systems and equipment on customer premises

Assessment tool

Version 1.0
Issue Date: May 2024


Field officers, technicians or technical supervisors from carriers, contractors or other service providers apply the skills and knowledge in this unit for voice, data and security installation and maintenance.

This unit applies to indoor and outdoor installation within a customer premises and applies to both customer premises cabling and equipment.

This unit describes the performance outcomes, skills and knowledge required to install customer premises equipment. This may include communications applications, such as telephony, broadband data, video, including digital broadcasting, computer networks, including local area networks (LAN), wide area networks (WAN) and multimedia.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

read and interpret:

related floor plans

building plans

reflected ceiling plans

schematic drawings

install customer premises equipment

configure and test systems and equipment

apply relevant regulations and standards

comply with all related OHS requirements and work practices.

Context of and specific resources for assessment

Assessment must ensure:

sites where installation of systems and equipment may be conducted

use of installation equipment currently used in industry

relevant regulatory and equipment documentation that impact on installation activities.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing customer premises systems and equipment

review of reports completed by the candidate outlining installation drawings and test results

oral or written questioning to assess knowledge of planning, types of systems and applications.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL3013A Perform cable and system test on customer premises.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to interpret test equipment settings and readings

communication skills to liaise with customers to ensure requirements are known and can be met within timeframes

literacy skills to interpret technical specifications and related documentation

numeracy skills to make:

calculations

necessary calibration changes

planning and organisation skills to arrange site access and equipment delivery

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and OHS standards

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technology skills to:

accomplish termination of telecommunications media

correctly handle, connect and calibrate test equipment for physical installation of equipment and related media

Required knowledge

cabling types, connectors and cabling structures

connections to carrier infrastructure or equipment, such as main distribution frame (MDF) or customer interface units (CIU)

electrical and or optical properties to be measured

OHS considerations including:

electrical safety, lifting hazards

manufacturer's requirements for safe operation of equipment

overview knowledge of customer premise equipment

test methods and performance requirements

typical issues and challenges that occur on site

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislation, codes, regulations and standards may include:

appropriate licences:

crane

forklift

winch

Australian Construction Industry Forum (ACIF) standards and codes

AS Communications Cabling Manual (CCM) Volume 1

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

Cabling security codes and regulations

Environmental Protection Acts

OHS Acts

road and traffic control legislation and codes

technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.

Hazards may include:

optical cable

building debris

earth potential rise (EPR)

glass fibre

live power lines

manual handling

mud and water

natural and other gas build up

needle stick injury

radio frequency (RF) equipment emitting radiation

remote power feeding services

vermin.

Communications equipment may include:

multiplexing

network equipment

radio

security equipment

switching

transmission

voice and data.

Plans may include:

building

construction

design

site layout drawings

street.

Authorised personnel may include:

construction manager

project manager

site manager

site supervisor.

Tools and equipment may include:

tools such as:

angle grinders

cable strippers

cable tie tensioners

crimpers

cut off saws

cutters

drills

hacksaws

hammers

insulation displacement tools

jigsaws

knives

mechanical lifts/hoists

pliers

power tools

screwdrivers

soldering irons

spanners

tape measures

tension wrenches

termination tools

wire strippers

test equipment such as:

anti-static testers

cable testers

digital analysers

humidity and temperature testers

LAN Cat testers

laser source

load testers

multimeters

optical fibre power meters

optical time domain reflectometer (OTDR)

PC

protocol analyser

voltmeters.

OHS and environmental requirements may relate to:

identifying other services, including power and gas

need for decommissioning and isolating worksite and lines prior to commencement

personal protective clothing:

earmuffs

gloves

leather

plastic

rubber

head protection

kneepads

masks

protective suits

safety boots

safety glasses

safety harness

safety line

safe working practices ,such as the safe use and handling of:

asbestos

chemicals

materials

tools and equipment

work platforms

safety equipment:

flashing lights

gas and other hazard detection equipment

safety barriers

trench guards

warning signs and tapes

witches hats

special access requirements

suitable light and ventilation

environmental considerations:

clean-up protection

stormwater protection

waste management.

Distribution infrastructure may include:

connector panels

MDF

patch panels

racks.

Terminal equipment may include:

equipment supplied by service provider:

customer access

interface unit

isolation unit

modems

transmission equipment.

Test may include:

bit error rate (BER)

continuity

end to end

frequency response

functionality test

gain and attenuation

loop back

signal to noise ratio (SNR)

speed.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given work according to relevant legislation, codes, regulations and standards 
Arrange access to the site according to required procedure 
Inform appropriate personnel of existing and potential hazards on worksite 
Verify location of proposed customer communicationsequipment installation according to plans obtained from authorised personnel 
Develop installation plans to ensure minimal disruption to the workplace and according to standards 
Select suitable tools and equipment 
Install network equipment following occupational health and safety (OHS) and environmental requirements according to manufacturer's instructions 
Confirm service interruption is within limits agreed with the customer 
Complete cable jumpering to distribution infrastructure and terminal equipment to specification 
Document all installation drawings for the customer 
Install software and configure the system according to specifications 
Test to verify system performance according to customer requirements 
Record all test results 
Remove and dispose of installation waste and debris from worksite according to environmental requirements 
Restore worksite to customer's satisfaction 
Complete all installation documents and present to the customer 
Notify the customer and obtain signoff 

Forms

Assessment Cover Sheet

ICTCBL3049A - Install systems and equipment on customer premises
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTCBL3049A - Install systems and equipment on customer premises

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: